Returns & Exchanges
Returns & Exchanges
If a piece is not right, you have 7 days from delivery to return or exchange it.
Conditions
- Unused, with all tags, packaging and the dust bag
- Original order number quoted
- Personalised or monogrammed items cannot be returned unless faulty
How to start a return
Email hello@leatherpur.com with your order number and a photograph. We will arrange a courier pickup.
Refunds
Refunds are issued to the original payment method within 7 working days of us receiving the item. Cash-on-delivery orders are refunded by bank transfer.
Warranty
Every Leatherpur piece carries a one-year stitching warranty. Beyond that, we repair at cost, forever.